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Privacy Policy

Last updated: 11th Dec 2025

Murrell Bros Plastering and Rendering (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

1. Information We Collect

We may collect the following types of personal information when you contact us, request a quote, or use our services:

  • Name

  • Address and property details

  • Email address

  • Telephone number

  • Project information (e.g., job requirements, measurements, photos you provide)

  • Payment details (only if necessary and handled securely)

We only collect the information we need in order to provide our services.

2. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and provide quotes

  • Carry out plastering and rendering services

  • Arrange appointments and communicate with you about your project

  • Process payments

  • Maintain our business records

  • Comply with legal obligations

We do not sell or share your data with third parties for marketing purposes.

3. Legal Basis for Processing

We process your personal information on the following legal grounds:

  • Contract: To provide you with our services and fulfil agreements.

  • Legitimate interests: To run and improve our business operations.

  • Legal obligation: To comply with tax or accounting requirements.

4. How We Store and Protect Your Data

We keep your data secure using appropriate technical and organisational measures.
Personal data is stored only for as long as necessary to fulfil the purposes noted above or to meet legal requirements.

5. Sharing Your Information

We may share your information with trusted third parties, such as:

  • Subcontractors working on your project

  • Payment processors

  • Accountants or professional advisers

  • IT or website service providers

They will only receive the information necessary to perform their functions and must keep it secure.

6. Your Data Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your data (in certain circumstances)

  • Object to or restrict our processing

  • Request data portability

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated

ICO website: https://www.ico.org.uk

7. Cookies and Website Information

(If you have a website — remove this section if not.)

Our website may use cookies to improve user experience and track website performance. You can adjust your browser settings to refuse cookies if you prefer.

8. Contact Us

If you have questions about this Privacy Policy or want to exercise your data rights, please contact

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